Privacy Policy
Last updated: March 1, 2026
Information We Collect
When you create an account or use Navi, we may collect personal information such as your name, email address, and billing details. We also collect usage data including the features you access, the files you process, and technical information about your device and browser.
We do not read, store, or analyze the contents of the PDF documents you upload. Files are processed in memory and are not retained after your session ends.
How We Use Your Information
We use the information we collect to provide and improve Navi, process transactions, send service-related communications, and respond to your requests. We may also use aggregated, anonymized data to understand usage patterns and improve our product.
We will never sell your personal information to third parties. We only share information when required by law, to protect our rights, or with service providers who assist in operating our platform under strict confidentiality agreements.
Data Storage
Your account data is stored securely on servers located in Canada. We use industry-standard encryption in transit (TLS 1.2+) and at rest to protect your information. Access to personal data is restricted to authorized personnel who need it to operate, develop, or improve our services.
PDF files you upload are processed in memory and are not written to persistent storage. Processed output files are available for download for a limited time before being automatically deleted.
Third-Party Services
Navi uses third-party services to operate, including payment processors, hosting providers, and analytics tools. These providers have access only to the information necessary to perform their functions and are contractually obligated to protect your data.
- Payment processing: Stripe
- Hosting: Vercel
- Analytics: privacy-focused, anonymized usage metrics
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise any of these rights, contact us at support@pdfnavigate.com.
If you are located in the European Economic Area, you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
Cookie Policy
Navi uses essential cookies to maintain your session and preferences. We do not use third-party advertising or tracking cookies. You can configure your browser to reject cookies, but some features of the service may not function properly without them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of Navi after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@pdfnavigate.com.